Cleaners NW6 is committed to providing cleaning services in a manner that protects the health, safety and wellbeing of our staff, clients, visitors and members of the public. This policy sets out our approach to managing risks, preventing accidents and maintaining safe working environments in all locations where our cleaners operate.
The aim of this policy is to ensure that health and safety is integrated into every aspect of our cleaning services. Our objectives are to prevent injuries and ill health, comply with applicable health and safety legislation and continually improve our safety management systems and working practices.
We will identify and control hazards associated with our cleaning work, provide appropriate information, instruction, supervision and training to employees and encourage a positive safety culture across the business.
Senior management at Cleaners NW6 has overall responsibility for the implementation and review of this health and safety policy. This includes providing adequate resources to manage health and safety risks, setting clear standards of performance and ensuring that safe systems of work are developed and followed.
Managers and supervisors are responsible for day-to-day health and safety arrangements, including carrying out risk assessments, monitoring working conditions, investigating accidents and near misses, and ensuring that staff understand and comply with all relevant procedures.
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Cleaners must follow all safety instructions and training, use equipment and cleaning products correctly and report any hazards, incidents or defective equipment without delay.
Employees are expected to cooperate with management to enable the company to meet its health and safety obligations. This includes participating in training, wearing any required personal protective equipment and supporting a culture of safe and considerate working practices at every client site.
Cleaners NW6 will conduct suitable and sufficient risk assessments for cleaning tasks performed at client premises, residential properties, offices and other locations. These assessments will identify significant hazards, including slips and trips, manual handling, work at height, chemical exposure and the use of machinery or electrical equipment.
Based on these assessments, we will introduce and maintain safe systems of work, written procedures and practical controls. Staff will be briefed on site-specific risks where necessary and will receive clear guidance on how to perform their duties safely and efficiently.
Our company recognises the potential risks associated with cleaning chemicals and other substances used during routine and specialist cleaning. We will obtain and follow safety information from manufacturers, including product data sheets and guidance on correct storage, handling, dilution and disposal.
Where required, assessments will be completed to control exposure to substances that could be hazardous to health. Staff will be trained to read and understand labels, never to mix incompatible products, and to use appropriate personal protective equipment such as gloves, masks or eye protection when needed.
Cleaners NW6 will provide suitable personal protective equipment where a risk cannot be adequately controlled by other means. This may include protective gloves, footwear, eye protection, aprons or face coverings depending on the task, location and associated hazards.
Employees must use personal protective equipment as instructed, keep it in good condition, and report any defects or shortage immediately so that it can be repaired or replaced. Equipment will be stored appropriately and maintained or renewed as necessary.
To reduce the risk of strains, sprains and other injuries, our staff will receive guidance on safe manual handling, including lifting, carrying, pushing and pulling of loads such as vacuum cleaners, mops, buckets and waste bags. Wherever possible, we will use equipment and techniques that minimise manual handling.
All work equipment used by our cleaners, including vacuum cleaners, floor machines and other devices, will be maintained in safe working order. Employees will only use equipment they are trained and authorised to operate and must follow operating instructions at all times.
Effective housekeeping is essential to keep work areas safe for cleaners, clients and visitors. Cleaners NW6 will ensure that cleaning activities are planned and carried out in a way that minimises slip and trip risks during and after work.
Our staff will use warning signs where appropriate when floors are wet, keep cables and tools organised, and promptly clean up spillages. We will encourage clients to maintain clear access routes and to inform our teams about any known hazards such as damaged flooring or poor lighting.
All accidents, near misses, injuries and safety concerns must be reported to management as soon as possible. This enables us to investigate what happened, take corrective action and prevent recurrence. Records of incidents and investigations will be maintained and reviewed to identify trends and improvement opportunities.
Cleaners will familiarise themselves with emergency arrangements at each site, including fire exits, assembly points and any local procedures specified by the client. Our staff will cooperate fully with emergency services and client representatives if an incident occurs while they are working.
Cleaners NW6 will provide appropriate induction and ongoing training in health and safety matters relevant to each role, including safe cleaning techniques, correct use of products and equipment, and emergency arrangements. Additional training will be provided when new processes, equipment or significant risks are introduced.
We will communicate health and safety information clearly to all employees and encourage feedback on working conditions, hazards and suggestions for improvement. Where appropriate, we will consult with staff on changes that may affect their health and safety and act on constructive ideas that enhance safety.
This health and safety policy will be reviewed regularly and whenever there are significant changes to our activities, legal requirements or operating environment. Updates will be communicated to all employees and implemented as part of our management processes.
Cleaners NW6 is committed to ongoing improvement of its health and safety performance. By working together with our staff, clients and partners, we aim to deliver professional cleaning services while protecting everyone who may be affected by our operations.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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